Privacy Policy

Effective Date: June 29, 2026

Privacy Policy

At Utkal Enterprises, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting utkalenterprises.net or purchasing our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or contact us:

1. Full Name
2. Company Name
3. Email Address
4. Mobile Number
5. Billing and Shipping Address
6. GST Number (where applicable)
7. Payment Information (processed securely through payment providers)
8. Product enquiries and quotation requests
9. Order details and purchase history
10. IP Address, browser information, and device information

We collect this information when you:

1. Register an account
2. Place an order
3. Submit an enquiry
4. Contact customer support
5. Subscribe to newsletters
6. Request quotations
7. Browse our website

2. How We Use Your Information

The information collected is used to:

1. Process and fulfil your orders
2. Deliver products and services
3. Respond to enquiries and customer support requests
4. Send order confirmations and shipping updates
5. Improve our website, products, and customer experience
6. Process payments securely
7. Prevent fraud and unauthorized activities
8. Comply with legal and regulatory requirements
9. Send promotional offers and product updates (only where permitted)

3. Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared only with trusted service providers who assist us with:

1. Payment processing
2. Shipping and logistics
3. Website hosting
4. Technical support
5. Email communication

These providers are contractually required to protect your information and use it only for the services they provide to us.

We may also disclose information when required by law or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational security measures, including:

1. SSL encrypted connections (HTTPS)
2. Secure servers
3. Firewall protection
4. Access control
5. Regular security monitoring

While we strive to protect your personal information, no method of internet transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

1. Improve website performance
2. Remember user preferences
3. Analyze website traffic
4. Enhance browsing experience
5. Measure website performance

You may disable cookies through your browser settings, although certain features of the website may not function properly.

6. Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

7. Children's Privacy

Our products and services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 18. If such information is identified, it will be deleted promptly.

8. Your Rights

Depending on applicable laws, you may have the right to:

1. Access your personal information
2. Request correction of inaccurate information
3. Request deletion of your personal information
4. Withdraw consent where applicable
5. Request details regarding how your information is processed

To exercise these rights, please contact us using the details below.

9. Changes to This Privacy Policy

Utkal Enterprises reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page along with the updated Effective Date. We encourage users to review this policy periodically.

10. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Utkal Enterprises

Website: https://utkalenterprises.net

Email: support@utkalenterprises.net

Phone: +91-9606566333

Business Hours: Monday to Saturday, 9:00 AM – 8:30 PM (IST)

Thank you for trusting Utkal Enterprises. We are committed to protecting your privacy and providing a safe and secure shopping experience.