1. Eligibility for Cancellation:

   • Clearly define the conditions under which customers are eligible to cancel their orders.
   • Specify the timeframe within which cancellations can be requested, considering factors such as order processing and shipping preparation.

2. Cancellation Requests:

   • Instruct customers on how to initiate a cancellation request, such as by contacting customer support or submitting a cancellation form.
   • Provide the necessary information customers need to include in their cancellation request, such as order details and reason for cancellation.

3. Cancellation Deadline:

   • Specify the deadline by which customers must submit their cancellation requests.
   • Clearly state that cancellation requests made after the deadline may not be accommodated.

4. Refund for Canceled Orders:

   • Explain the refund process for canceled orders, including the timeframe for issuing refunds.
   • Clarify any deductions for processing fees, restocking fees, or other applicable charges.

5. Order Status:

   • Describe the impact of order status on cancellation eligibility.
   • Specify that cancellations may not be possible once the order has been shipped or if it is already in transit.

6. Communication and Updates:

   • Explain how customers will be informed about the status of their cancellation requests.
   • Provide contact information for customers to inquire about the progress or updates regarding their cancellation requests.

7. Non-Cancelable Items:

   • Specify any items or scenarios that are non-cancelable, such as custom-made or special-order parts, or items that have already been shipped.

8. Partial Cancellations:

   • Clarify if partial cancellations are allowed, where customers can cancel specific parts or quantities within their order.

9. Dispute Resolution:

   • Mention the steps to resolve any disputes related to cancellation requests, such as through negotiation, mediation, or arbitration.
   • Indicate the governing law and jurisdiction for resolving disputes if necessary.

Remember, this is a general outline and may need to be customized to fit the specific practices and requirements of the car and bus part sale business. It's advisable to consult with legal professionals or adapt the cancellation policy provided by a legal expert to ensure compliance with applicable laws and regulations in your jurisdiction.